Effective Date: 01.03.2025
Welcome to More Lemons (“we,” “our,” or “us”). Protecting your personal data is our priority. This Privacy Policy explains how we collect, use, and protect your information in compliance with GDPR (EU & UK), CCPA (California, USA), and PIPEDA (Canada).
1. Information We Collect
We collect the following types of personal data when you use our website:
Personal Identifiers*: Name, email address, phone number, billing/shipping address.*
Payment Information: Processed securely via third-party payment providers (we do not store payment details).
Device & Usage Information: IP address, browser type, cookies, and tracking technologies.
Marketing Preferences: Data related to your opt-in/opt-out choices for promotions.
Social Media Data: If you engage with us via social media (Meta, TikTok, etc.), we may collect your public profile details.
2. Legal Basis for Processing Data (GDPR Compliance)
We process your personal data based on the following legal grounds:
● Contractual Necessity: To fulfill your orders and provide services.
● Legal Obligation: To comply with applicable laws.
● Legitimate Interests: Fraud prevention, improving our services, and analytics.
● Consent: When you opt into marketing emails or allow tracking cookies.
3. How We Use Your Information
We use your information for:
● Processing and delivering your orders.
● Managing your account and customer service inquiries.
● Marketing (only if you opt in) and retargeting ads.
● Improving our website and detecting fraud.
● Complying with legal requirements.
4. Your Rights Under GDPR (EU & UK)
If you are in the EU or UK, you have the right to:
● Access: Request a copy of your personal data.
● Rectification: Correct inaccurate data.
● Erasure (Right to be Forgotten): Request deletion of your data.
● Restrict Processing: Limit how we use your data.
● Data Portability: Receive a copy of your data in a common format.
● Object: Stop certain types of processing, including marketing.
● Withdraw Consent: For any data processing based on consent.
5. CCPA Compliance (California, USA)
If you are a California resident, you have the right to:
● Know what personal data we collect and why.
● Request Deletion of your data.
● Opt-Out of the sale of personal data (if applicable).
● Non-Discrimination for exercising your privacy rights.
To make a request, or if you wish to opt out of data sales, contact us using Contact form
6. PIPEDA Compliance (Canada)
For Canadian customers, we comply with PIPEDA, ensuring:
● Your personal data is collected with your knowledge and consent.
● You can request access to your personal data.
● You can challenge the accuracy of your data and request corrections.
For inquiries, contact us: [email protected]
7. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies for:
● Analytics & Performance (Google Analytics, Meta Pixel, TikTok Pixel).
● Advertising & Retargeting (Google Ads, Meta Ads, TikTok Ads).
● User Experience Enhancements (remembering your preferences).
To manage cookies, adjust your browser settings or visit our Cookie Policy
8. Third-Party Data Sharing
We share your data with trusted third parties, including:
● Payment Processors (Stripe, PayPal, etc.) to process transactions.
● Shipping Providers (DHL, UPS, etc.) to deliver your orders.
● Marketing & Advertising Partners (Google, Meta, TikTok) for ads.
● Fraud Prevention & Security Services.
We do NOT sell your personal data.
9. Data Retention
We retain personal data only as long as necessary for:
● Legal and tax compliance.
● Customer service and order history.
● Marketing (until you opt out).
10. Data Security
We implement security measures such as:
● SSL encryption for secure transactions.
● Access controls to prevent unauthorized access.
● Regular security audits.
Despite our efforts, no system is 100% secure. Please take precautions when sharing personal information.
11. International Data Transfers
Since we operate in multiple countries, we may transfer your data internationally. When doing so, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses for non-EU data transfers).
12. Updates to This Policy
We may update this policy periodically. Changes take effect upon posting. We recommend reviewing this page regularly.
13. Contact Us
For privacy-related questions or requests, contact us at:
● Contact form: Contact form